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Terms & Conditions

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

Terms & Conditions

  1. Dance classes kids

 

Intertwined Dance & arts therapy Priority and Policies

 

We are excited to welcome you to the Intertwined Dance family. Our goal is to provide a welcoming and supportive environment for all our students and families. To help us continue to create a safe environment for all, we ask all parents and students to demonstrate respect to our studio, other students, parents and teachers at all times. 

Our Policy Pack outlines all those finer details that we would typically brush over. Therefore, it is important to us that you read through this pack carefully and ensure you agree and understand our policies. 

We have outlined our terms and conditions below. Please read these terms and the code of conduct carefully, as they govern our studios policies. 


 

By enrolling your child to Intertwined Dance, you agree to these terms and conditions. 

 

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TERMS AND CONDITIONS

Intertwined Dance charges an annual $30 administration and insurance fee. 

Once enrolled, all classes are paid per term. If fees are not paid by their due date, we cannot hold yours/your child's spot.

Every week an invoice is overdue, you will receive a $10 late fee unless discussed directly with our admin staff.

Term fees do not include payment for any uniform items, end of year concerts, concert costumes, workshops, competitions entry or competition costumes.

We do not offer refunds for missed classes or early exits throughout the term (with the exception of serious injury). 

Term fee payments are accepted via direct debit and cash. Makeup classes for missed classes due to but not limited to, illness, public holidays, and concert rehearsals are only valid for the term the class is missed. You are responsible for booking any missed classes with Steph via email to ensure these do not expire. 

Intertwined Dance runs with the Victorian School term dates and public holidays. There will be no classes held on public holidays. We may offer a school holiday program during the breaks. 

For any reason our studio is closed due to Government imposed restrictions and/or lockdowns, classes will be moved online. No discounts or refunds will be offered where lessons are available online. 

Enrolments roll over between each term within that year; if you wish to cancel your enrolment, you must let Steph know before the commencement of the next term.

At the end of term 4, you must re-enrol your child to secure their spot for term one the following year. 

Any abusive, inappropriate or aggressive behaviour will be issued a formal written warning and/or may have their enrolment cancelled without refund.

 

If any student or parent/guardian is found in breach of the terms and conditions above, we reserve the right to take appropriate action where necessary, including but not limited to a formal written warning, suspension or cancellation of enrolment without refund.

If you have any questions, please do not hesitate to ask a member of our friendly team at Intertwined Dance for more information. We are always happy to help! Thank you in advance for your understanding.


 

PHOTOGRAPHY & VIDEOGRAPHY:

Part of our school promotion is to share photos and videos of our students during class via platforms such as (but not limited to); Website, Facebook, and Instagram. In addition, teachers may also record for education and class structure purposes. 

Your privacy and safety are important to us. If you do not wish for you/your child to be shared on social media, please notify Steph on your first class, and our team will ensure no photography/videography is taken or shared. 

While we encourage our ELS families to share content on social media, we ask that you check in with the parents of the class or our admin staff before posting to ensure they are not on our social media list. 

In the unlikely event your child appears on social media, please notify Steph immediately to take action. 


 

LIABILITY:

Intertwined Dance operates under the child safety policies and practices and promises to maintain a safe and supportive environment for all students at all times. You can read more about our Child Safety Policy on our website or ask Steph for more information. 

It is important that all staff are fully qualified and experienced teachers who are on board with all Intertwined Dance policies and have a strong passion for teaching and working with children. In addition, all staff have an up-to-date Working With Children's Check, First Aid Certificate and CPR. In the unlikely event of an accident or injury, please note that though staff will do what they can to help and prevent any situation/injury, we are not to be held liable.


 

CODE OF CONDUCT

 

Parents & Guardians 

Try your best to bring your child to every class and remember to make contact if your child is going to miss a class (make-up classes are available). 

If your child is not capable of going to the toilet by themselves, please wait in the waitroom while your child's class is running in case they need to go (all students should remember to go to the toilet before class). 

Remember the Intertwined Dance terms & conditions and always show respect to our studio, staff, other parents and students. 

Keep up to date with all Intertwined Dance emails, important information and events. 

Always come into the studio when dropping off and picking your child up, students should not go into the car park unaccompanied. 

Make contact with us if you have any concerns or questions.


Students 

Always arrive on time to class in full uniform, with your hair neat and tidy and with a full water bottle. 

Go to the toilet before class to avoid needing to go during class. 

Respect your classmates, teachers and dance studio. 

Remember to take all teacher's feedback and corrections positively and take responsibility to keep up to date with class work and routines. 

Strive to serve as a role model to younger students at all times and understand that inappropriate language, behaviour and bullying will under no circumstances be tolerated. 

Unless in case of emergency, we do not tolerate the use of mobile phones during class. 


 

AGREEMENT:

Please tick to agree to these terms and conditions & to show your understanding of our policy.
 

B) Child Safety Policy?

 

Intertwined Dance is a Child Safe organisation. As a school we are committed to and focused on providing a safe community for all students and family members at all times. We want our students to feel safe, supported, respected, happy and empowered.

This child safety policy is here to raise awareness for all Intertwined Dance members and staff and will be reviewed when deemed necessary. If you have any questions or concerns please contact Steph directly on 04 12 141 149 or info@intertwineddancearts.com.au.

Zero Tolerance To Child Abuse

Please know that Intertwined Dance has a zero tolerance of child abuse rule and all allegations and safety concerns will be treated very seriously.

As a school we will take all necessary steps to prevent and protect our students from child abuse and neglect. This includes:

  • Physical abuse - injuring or threatening to injure a child

  • Emotional abuse - bullying or attacking a child's self esteem

  • Sexual abuse - a sexual act or any sexual threat to a child

  • Neglect - failing to provide basic physical or emotional necessities to a child, causing harm

Please know that we have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

If you believe a child is at immediate risk of abuse, phone 000.

Diversity

Intertwined Dance supports and respects all children, as well as our staff and Intertwined Dance members.

We are committed to the cultural safety of Indigenous children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.

Intertwined Dance promotes diversity and tolerance and welcomes people from all walks of life no matter their cultural background. In particular we:

  • Promote the cultural safety, participation and empowerment of Indigenous children

  • Promote the cultural safety, participation and empowerment of children from culturally and/or linguistically diverse backgrounds

  • Ensure that children with a disability are safe and can participate equally

Our Teachers

Please know that all of our Intertwined Dance teachers understand our child safety policy and are as passionate about providing a safe and fun environment for all students, where each and every student in their class feels supported and empowered. All teachers undergo an interviewing process and a working with children's check as well as Keep Kids Safe In Dance training. All staff must also sign a copy of our teachers code of conduct which can be viewed on our website.

All Intertwined Dance members must let us know immediately if they have any concerns regarding a teacher.

If a teacher has breached their code of conduct or is behaving inappropriately we will handle it immediately.

Complaints & Reporting Procedures

All Intertwined Dance members, including parents, guardians, teachers or students are supported to raise any concerns or complaints regarding any risks to a child's safety or any signs of abuse.

All concerns or complaints should be made directly to Steph Cuce and will be resolved as soon as possible. Support will be offered to all people involved.

Please remember that if you believe a child is at immediate risk to call 000 as soon as possible.



2. Arts therapy: 1:1 appointments

At Intertwined Dance & Arts Therapy, we are committed to making our services accessible and affordable for the community. Please feel free to reach out to discuss funding options. We accept agency funding and NDIS funding. While a Mental Health Care Plan is not required as we fall under the bracket of Psychotherapy, we offer discounted rates for families paying privately. 

Cancellation policy: Please contact your therapist at least 24 hours prior to appointment. Otherwise, 50% of the scheduled fee will be charged. 

 

If you need to change your appointment, please message, call or email your therapist at least 24 hours prior. Clients are seen by appointment only.

Adults: *Unable to attend a class? (if already booked into a class, cancellation policy?)

 

If you have booked a class however cannot make it at last minute, we do not offer refunds, however if due to illness, injury or an emergency please contact Steph to reschedule your class.

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